1. Overview

These Terms and Conditions govern the purchase and use of products from Nu State Pty Ltd (“NuState”, “we”, “our”, or “us”).

By placing an order, you agree to be bound by these Terms, our Privacy Policy, Returns & Warranty Policy, Shipping Policy, and Disclaimer, all of which form part of this agreement.

2. Products & Availability

All products are subject to availability. We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing & Payment

All prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable. Payment must be received in full at the time of purchase. Accepted payment methods are displayed at checkout.

4. Order Confirmation

Once your payment is processed, you will receive an email confirming your order. This confirmation represents acceptance of your order and the formation of a contract between you and Nu State Pty Ltd.

5. Shipping & Delivery

Orders are shipped from Byron Bay, Australia via Australia Post. Please refer to our Shipping & Delivery Policy for details on handling times, delivery windows, and risk transfer.

6. Returns, Refunds & Warranty

We offer a 30-day Satisfaction Guarantee in addition to your rights under the Australian Consumer Law (ACL). Please see our Returns, Refunds & Warranty Policy for the full process and conditions.

7. Use of Products & Warnings

Our products are herbal performance extracts formulated to support general wellness, recovery, and performance.

They are not therapeutic goods and are not intended to diagnose, treat, cure, or prevent any disease. Always read product labels carefully and follow all usage instructions provided.

If you are pregnant, breastfeeding, under 18, taking medication, or have a medical condition, you should consult a qualified healthcare professional before using Nu State products.

You acknowledge that:

• Results may vary between individuals.

• Our products should not replace a balanced diet, medical treatment, or professional advice.

• Misuse or failure to follow directions voids any satisfaction guarantee or implied warranty.

For full details, please refer to our standalone Disclaimer & Health Information page, which forms part of these Terms and Conditions.8. Intellectual Property

All content, trademarks, design, imagery, and intellectual property displayed on this website are the exclusive property of Nu State Pty Ltd.

You may not copy, distribute, or reproduce any content without express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Nu State Pty Ltd disclaims all liability for indirect, incidental, or consequential loss or damage.

Our liability is limited to providing the remedies set out in the Returns, Refunds & Warranty Policy or as otherwise required under the ACL.

10. Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy, which complies with the Australian Privacy Act 1988 (Cth).

By purchasing from us, you consent to the collection and use of your personal information as described in that policy.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of New South Wales, Australia.

You submit to the non-exclusive jurisdiction of the courts of New South Wales.

12. Amendments

Nu State reserves the right to amend these Terms at any time.

Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website or purchase of products after such updates constitutes your acceptance of the revised Terms.

Contact

For all enquiries relating to these Terms, please contact: hq@nustate.com.au